Terms and Conditions | The Medical English Coach

1. Acceptance of Terms

By accessing and using https://themedicalenglishcoach.com, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or download our resources.

Independent Resource Notice: The Medical English Coach is an independent preparation resource. We are not affiliated with, endorsed by, or connected to the Occupational English Test (OET) or any official testing body.

2. Intellectual Property

All content included on this site and within our digital resources—including the video masterclass, verbatim scripts, the Clinical Companion PDF, and framework mechanics—is the proprietary property of The Medical English Coach and is protected by international copyright laws. Your purchase or download grants you a single-user license for personal educational use only.

3. User Restrictions

You may not:

Redistribute, resell, or share our digital products, PDF manuals, or portal login credentials with third parties.
Modify, copy, or attempt to reverse-engineer any methodologies contained within the dashboard.
Use our materials for any commercial tutoring or institutional training purposes without explicit written consent.

4. No Guarantee of Results

While our materials are strictly engineered to provide high-quality timeline and structural preparation for the OET Medicine Speaking Sub-test, we do not guarantee any specific result or score. Success requires active application of the frameworks and depends on individual effort, baseline competency, and external factors beyond our control.

5. Limitation of Liability

The Medical English Coach shall not be held liable for any direct or indirect damages arising out of the use or inability to use the materials on this website. Our resources are for linguistic communication and pacing purposes only and do not constitute medical, diagnostic, or clinical professional advice.

6. Digital Product Policy & Action-Based Guarantee

Due to the highly proprietary, instantly downloadable nature of our intellectual property, all digital passes and PDF resources are final sale. We do not offer generic "change of mind" or "accidental purchase" refunds.

However, we honor an Action-Based Guarantee. If you execute the training, memorize the verbatim protocols, actively deploy the 3-Tier Redirection and Consultant Drop mechanics on exam day, and subsequently do not see a structural improvement in your score, you may submit your official OET failure notice to our support team for an operational intervention or remedy, at our discretion.

7. Contact Information

Questions regarding these legal terms or your account should be directed to:

contact [at] themedicalenglishcoach [dot] com